Privacy Policy

Protos Healthcare Technologies ( “us”, “we”, or “Protos”, which also includes its affiliates) is the author and publisher of the internet resource (“Website”) on the world wide web as well as the software and applications provided by Protos. The Website is referred to as "Websites", individually and together as "Websites". The terms "You" or "Your" refer to You as the User(Whether you are a Registered or Unregistered User or a Medical Practitioner) of the Website or the Services offered by Website ("Service").

We at Skedoc vouch for your privacy. This privacy policy (hereinafter referred to as “Privacy Policy”) is created to make you understand the functioning of Skedoc’s Privacy Policy. This privacy policy applies to the collection, use, storage, processing, disclosure, and transfer of Your Information (explained below) when You use the Website and/or the Services.

Privacy Policy

    • 1.1

      By clicking on the “I accept” button at the end of the Terms and Conditions page or by providing us Your Personal Information or by making use of the website features, You hereby consent to the collection, storage, processing, disclosure, and transfer of your information in accordance with the provisions of this Privacy Policy.

    • 1.2

      You acknowledge that You are providing Your Personal Information out of your free will.

    • 2.1

      According to the changes in the Website, we may update this Privacy Policy from time to time. A tab at the end of the Privacy Policy page indicates the last change/updating of the Privacy Policy.

    • 2.2

      Whenever there are changes made to the Privacy Policy, we ensure that You are informed about the changes made through a message. Your consent for the amendments is asked before You proceed to access the Website. If You agree to the changes, You are allowed access to the Website, if not You cannot any further use the Website.

    • 3.1

      The kinds of information that We collect about You include Personal Information and Non-Personal Information. Personal Information and Non-Personal Information are collectively referred to as “Information”.

    • 3.2

      Personal Information is data collected that can be used to uniquely identify or contact You. Personal information for the purposes of this Privacy Policy shall include, but not limited to:

      1. Name,
      2. Birth date,
      3. Email address,
      4. Gender
      5. Physical, physiological and mental health condition;
      6. Sexual orientation;
      7. Medical records and history
      8. Login ID and password;
      9. Location,
    • 3.3

      We may also seek permission to use the camera, microphone, and phonebook/contact data at points where required.

    • 3.4

      We may collect Non-Personal Information from You through the Website when You visit and/or use the Website. This information may be stored in the server logs. This personal information may include

      • 3.4.1

        Your usage details time such as time, frequency, duration, features used, and the amount of storage used,

      • 3.4.2

        Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files,

    • 4.1

      There are few methods that We follow to collect Your information that is not limited to the following, it may include:

      1. When You register on Our Website,
      2. When You create a profile on Our Website or as part of Services,
      3. When You provide Your Information to us,
      4. When You use the features on Our Website and/or when You use Services,
      5. When You access Website or Services,
      6. By use of cookies (discussed below).
    • 5.1

      The process of information collection is to enable You to use the Website and utilize the features and services available on the Website. Following are the reasons why information collection is the default:

      1. to respond to Your inquiries;
      2. to provide You with information about products and services available on the Website;
      3. to personalize Your experience on the Website;
      4. to help You address Your problems incurred on the Website including addressing any technical problems;
      5. for proper administering of the Website;
      6. to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website)
      7. to improve the services, content, and advertising on the Website;
      8. to protect the integrity of the Website;
      9. to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
      10. to conduct analytical studies on various aspects including user behavior, user preferences etc;
      11. to make disclosures as may be required under applicable law;
      12. (above uses collectively referred to as "Purpose(s)")

    • 6.1

      We may exchange, transfer, share, part with all or any of Your Information, across borders and from Your country to any other countries across the world with Our affiliates/agents / third party service providers/partners for the purposes specified under this Privacy policy or as may be required by applicable law or in case of sale, acquisition, merger or bankruptcy involving Skedoc.

    • 6.2

      You acknowledge that some countries where We may transfer Your Information may not have data protection laws that are as stringent as the laws of Your own country.

    • 6.3

      You acknowledge that it is adequate that when Skedoc transfers Your Information to any other entity within or outside your country of residence, Skedoc will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.

    • 7.1

      The security of Your Personal Information is important to us. We have adopted reasonable security practices and procedures to ensure that the Personal Information (protected health information) collected is secure. You agree that such measures are secured and adequate. We restrict access to Your Personal Information to Our and Our affiliates' employees, agents, third-party service providers, partners, and agencies who need to know such Personal Information in relation to the Purposes as specified above in this Privacy Policy and provided that such entities agree to abide by this Privacy Policy.

    • 7.2

      While We will endeavor to take all reasonable and appropriate steps to keep secure any information which We hold about You and prevent unauthorized access, You acknowledge that the internet is not 100% secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. We nor any of the MP on Skedoc will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by Us in relation to Your Personal Information.

    • 8.1

      If you wish to cancel your account or request that we stop using your information to provide our Services, please contact us at Alternatively, you can log in to your account and use the Delete option from your dashboard, or send a request through the Chat option. We will retain your information for as long as your account is active and as needed to provide the Services. We will not retain your information longer than necessary for its lawful use or as required by applicable laws. Please note that Skedoc may not be able to provide you with any kind of services after the withdrawal.

    • 9.1

      Similar to many websites, this Website uses cookies. Cookies are small tiny files that download to your computer, to improve the User experience. These cookies cannot read data off Your hard disk, they just terminate as you close the web browser.

    • 9.2

      You can either Accept the Cookies or Reject the same. Rejecting the cookies may not stop you from browsing the Website, but Your access to the Website might be limited.

    • 10.1

      You are not allowed to use the Website or the Services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country.

    • Skedoc reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time.

    • 11.1

      Skedoc is providing information on its Website to You (hereinafter referred to as Registered User/MP) and the information, inclusive of text, graphics, images, and any other material are only for informational purposes. The purpose of the Website is to connect the User and the searched Medical Practitioner and to inform consumers about the different MPs available in their area or vicinity, along with information on various health-related topics. This Website is a medium to book a doctor appointment online and the information shared between the MPs and the user is completely by mutual consent between them, and is not the responsibility of Skedoc in any manner whatsoever.The user assumes full risk and responsibility for the use of information available on the Website, and agrees that Skedoc is not responsible or liable for any claim, loss, or liability arising from the use of the information. Skedoc does not recommend or endorse any MP, or health-related products, items or services, and the appearance of materials on the website in relation to any such products, items, or services is not an endorsement or recommendation of them. The user agrees to review the definitions, functionality, and limitations of the information on the Website, and to make an independent determination of their suitability for further use. Skedoc makes no guarantees, representations or warranties, whether expressed or implied, with respect to the information provided on the website.